Wow! Thought I¹d update you on my progress trying to be an Orbitz customer (UserID orbitz [at] ianbell [dot] com). After 97 minutes on hold (plus the additional 40 minutes from my first attempt) I finally spoke to a woman in your Indian call center who was doing her...
—— Forwarded Message From: Ian Andrew Bell Date: Fri, 06 Jul 2001 11:31:37 -0700 To: Jeffrey Katz, CEO Orbitz , Alex Zoghlin, CTO Orbitz , Carol Jouzaitis, PR Orbitz Subject: FW: Your customer experience is, if this is possible, even worse than actually...
…as told to Fucked Company: Another Idealab Company going under? eVoice Rumor has it that eVoice is going out of business. We’re in a similar business and one of our busdev guys heard this from one of our competitors. The folks at eVoice are / were so...
Of course, it wasn’t rocket science. >From FuckedCompany: 720 was a rad video game Optical networker 360Networks declared bankruptcy and eliminated 800 positions worldwide. When: 7/2/2001 Company: 360Networks Severity: 100 – new hall of fame inductee!...
Ian Andrew Bell has been bending bits into business since 1993. He created Tingle, RosterBot, RingCentral, and other things celebrated and ignominious.
He is also a Hockeyist, Motorcyclist, and Aviation Enthusiast. Follow him on twitter as @ianb or find him on LinkedIN.
