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Flying The Unfriendly Skies…

http://www.economist.com/agenda/displayStory.cfm?story_id48210 Flying the unfriendly skies Mar 22nd 2003 From The Economist Global Agenda America’s big airlines say the war in Iraq could make their current dire predicament turn catastrophic. But this may not be...

How The Airlines Screwed Microsoft

NY TIMES Fare Idea Returns to Haunt Airlines October 27, 2002 By SAUL HANSELL IT was, someone in the room said, “a Don Corleone moment.” The room was in the New York office of the Boston Consulting Group, to which top Microsoft executives had been summoned...